coaching programs

Our expertise,

your transformation

Ready to lead your practice by your own vision, not someone else’s checklist?

Our programs are designed by dental pros who understand the realities of everyday practice life. We guide you through the common struggles of busywork, missed opportunities, and team disengagement so your practice can grow with intention, connection, and excellence.

Our model is

personal

We serve practices across the Northeast, in NY, NJ, and CT, so we can be hands-on. We’re in your practice with sleeves rolled up, coaching you every step of the way.

If you’re ready to unlock your practice’s potential, you’re in the right place.

coaching programs

The Maximum Potential Program

The Ultimate 12-Month Practice Transformation Experience

Experience the most comprehensive, hands-on, in-person consulting program in modern dentistry. Over twelve months, your entire team will be guided by elite Smile Potential Coaches, each an expert in their specific discipline. Together, we’ll elevate your clinical excellence, leadership, and profitability to their highest levels.

Throughout the program, your team will gain mastery in key areas of growth and performance, including:

  • Vision & Leadership Development
  • Cultivating a Positive, Proactive Mindset
  • Growth Strategies for the Modern Dental Practice
  • One-on-One Doctor Mentorship (Available Upon Request)
  • Scheduling for Productivity, Not Busyness
  • Streamlining Clinical–Administrative Workflow
  • Administrative Systems for Excellence
  • Optimizing Patient Recall & Reactivation
  • Building a Magnetic Practice Culture
  • Practice Culture & Team Synergy
  • Advanced Communication & Service Skills Training
  • Diagnostic Criteria & Photo Review with Providers
  • Improving Treatment Acceptance Rates
  • Enhancing Hygiene Department Profitability
  • Dental Assisting Done Right
  • Eliminating Accounts Receivable
  • Insurance Participation Profitability Analysis
  • Managing by the Numbers
  • Internal Marketing & Patient Engagement

This isn’t just a consulting engagement.  It’s a strategic partnership designed to help you lead with clarity, confidence, and excellence. The Maximum Potential Program delivers the structure, accountability, and inspiration needed to achieve your most ambitious vision for your practice. Together, we’ll unlock your team’s full capability and elevate your practice to its Maximum Potential.

An Unparalleled Level of Personalization

Your journey begins with an in-depth on-site observation and analysis to uncover your practice’s hidden opportunities. From there, we custom design a personalized growth blueprint that reflects your vision, team dynamics, and long-term goals, because no two practices are the same, and neither are our programs.

Exclusive Access & Continuous Support

Every month, your Smile Potential Coaches visit your practice for an immersive, on-site coaching and strategic training. These sessions are focused, targeted, and entirely tailored to your priorities. Between visits, you’ll have direct access to your coaching team, available for scheduled sessions and on-demand support via phone, email, text, or video chat. This ensures your momentum never pauses, and your progress never plateaus.

You’ll also receive unlimited access to Smile Potential’s Complete Resource Library, an exclusive collection of templates, tools, and guides proven to drive consistent, lasting results. As part of your engagement, you’ll gain complimentary membership in our Virtual Mastermind Program, connecting you with a community of high-performing dental leaders for ongoing learning, collaboration, and inspiration. And for those seeking a deeper level of individualized growth, one-on-one doctor mentorship is available upon request, offering personalized insight, accountability, and strategy at the highest level.

Introductory

coaching programs

Administrative Profitability

Empowering Administrative Teams to Drive Growth, Efficiency, and Excellence

The Administrative Profitability Program is a focused, hands-on training experience designed to help dental administrators, not just “front desk staff”, become true business professionals and confident leaders within your practice.

Through immersive, over-the-shoulder coaching led by industry masters, your team will gain the skills and confidence to perform at their highest level. This is more than a course.  It’s professional development that transforms your administrative department into a powerful engine for productivity and profitability.

This affordable, high-value program raises your practice’s standard of care, enhances patient satisfaction, and creates measurable improvements in:

  • Comprehensive case acceptance
  • Referral growth
  • Fewer cancellations
  • Reduced administrative stress
  • Overall profitability

Hygiene Mastery

Elevating the Standard of Care, Performance, and Profitability in the Hygiene Department

The Hygiene Mastery Program is a hands-on, immersive training experience designed to help hygienists elevate their clinical standards, enhance patient outcomes, and significantly increase practice profitability.

This program empowers hygienists to provide a higher level of periodontal care through expanded treatment modalities that are effective both within and beyond insurance limitations, even in insurance-dependent practices. When patients undergo comprehensive periodontal therapy, they not only become healthier but also appreciate the elevated standard of care and become more receptive to restorative dentistry.

Participants learn to identify restorative opportunities confidently and to communicate those needs using refined, patient-centered verbal skills that inspire trust and overcome common objections, so “I’ll just do the fillings now and wait to do the crowns” becomes a phrase of the past.

This program transforms the hygiene department into one of the most productive, profitable, and patient-loved components of your practice, driving growth, satisfaction, and overall excellence.

Dental Assisting
Done Right

Elevating Clinical Support, Efficiency, and Patient Experience

The Dental Assisting Done Right Program delivers hands-on, in-practice training and mentorship from nationally certified Dental Assisting Coaches, experts dedicated to transforming your assisting team into confident, high-performing professionals.

Your assistants will learn to master patient-centered communication, anticipate the doctor’s needs seamlessly, and ensure every procedure delivers ultimate patient comfort and satisfaction. Through mentorship and immersive training, they’ll gain clarity, confidence, and pride in their essential role within your practice.

This program inspires dental assistants to become the best in the business by mastering efficiency, organization, and follow-through. Whether new to the field or seasoned in experience, participants will evolve into technology titans, integrating stunning digital radiographs, photos, and scans into every visit with precision and professionalism.

Introductory

Coaching Programs

by department

Case Presentation and Case Acceptance Mastery

for dentists

The key to getting patients to say “yes!” to the best care is connection. This eye-opening program has been a turning point for many practices that learned how to make exams thorough, identify and overcome common objections to treatment, and speak each patient’s language. From enabling patients to co-diagnose and presenting payment options, to weaving tech and empathy into case presentations, this fast-paced, unforgettable program might be your next epiphany.

Dental Assisting Done Right

For Dental Assistants

You want your assistants to feel like the rockstars they are: motivated, organized, and lively. This training will empower your assistants to become tech-savvy, patient-comfort pros who anticipate needs and know how to keep the energy (and the schedule) flowing. This program is accessible with any level of training, as our expert coaches will deliver on-the-job mentoring tailored to the needs of your practice. From digital workflow and lab case management to inventory control, four-handed dentistry, ergonomics, and infection control, there’s a lot to cover and a wealth of potential to tap into.

Administrative Profitability

For Practice Administrators

Your admins are more than “the front desk,” they’re the backbone of your practice! Yet, most of these team members have never received formal, professional training. This program is all about mastering the profit-generating work they do every day: mastering phone skills, scheduling smarter, boosting efficiency, increasing new patient flow, and leading patient-centric conversations that actually drive treatment acceptance. Led by coaches who have lived it, this program is an immersive training that will raise the practice’s standard of care while lowering the stress of practice management. Affordable, practical, and transformational.

Hygenius Acceleration

For Hygienists

This training program will empower your hygiene team to raise their standard of care and appropriately increase the amount, and scope, of restorative dentistry at your practice. With a focus on periodontal care, we’ll tackle treatment acceptance, how to make restorative needs obvious, and the verbal tools needed to inspire patients to overcome the usual objections to care.

70% increase

in production

“Since enrolling with Smile Potential 2 1⁄2 years ago my practice has seen a 70% increase in production and a similar decrease in accounts receivable. That along with a now vibrant and enthusiastic staff makes going to work every day a joy. Professionally, hiring Smile Potential is the best thing I’ve ever done.”

Steve Levy, DMD

Top Cosmetic Dentist in Merrick, NY

Unsure what will fit your needs best?

Your first coaching call is complimentary, and that’s where we’ll start. Reach out to our team, and we’ll come up with a plan to serve, benefit, and empower your practice.

Let’s get started

Put your best foot forward today. Call 516-599-0214 or request a call online to set up your initial complimentary coaching call and practice assessment. We’ll be in touch soon.