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  In the mid-to-late-90's I had a solid practice. A series of life setbacks including two years of disability left my practice, in 2002, a shell of what it had been. Throughout my career I had been a student of practice management. I went to every course and knew exactly what needed to be done, but always hesitated to implement what I had learned. With my practice on the brink of collapse, in 2003, I decided that it was time to develop a vision and goals. I implemented strategies that I had learned and developed some of my own. I developed systems for every aspect of my practice and trained my team to run the systems flawlessly and with less stress than ever before. The practice grew from under $700,000 in 2003 to over $1,000,000 in 2005 and it has more than doubled since then. I know that every practice has similar potential and I am eager to help others accomplish in their practices what I have done in mine.
I started my practice from scratch 5 years ago. Dental School taught me dentistry but left me unprepared for the business aspect of the practice. After struggling for four years I was determined to find a better way. I interviewed several practice management consultants and I came across Smile Potential.
Dr Katz and Ms Fox-Galvagni took a 360º view of my practice. They conducted training to identify and suggest ways to improve the practice right from day one. They walked us each step of the way to implement the systems that needed to be developed. Their expertise helped us increase our production and collection by 45% in one year. My staff and I absolutely loved working with them. My staff and I are very excited about going to work. We have a new energy in our practice.
Steven and Kelly are very approachable and hands on. Steven is a practicing dentist and Kelly is a D.A.N.B certified dental assistant. Substituting Smile Potential with someone who just has a business degree is like substituting a key ingredient in a recipe.
Smile Potential is based in Long Island. This makes it so much better compared to working with someone who is not local and is not familiar in dealing with the unique problems associated with practicing in Long Island.
I strongly recommend Smile Potential. Call us for any questions.
Thanks Steve and Kelly!
Dr. Monika Bhatia
Hicksville, NY
In these hard times, my practice was stagnating. There was dissention among the staff. I knew that my business needed a boost. I decided to employ a local dental coaching team, Smile Potential. Immediately I saw results- there was a positive change in attitude among the staff and an increase in profits. Dr. Steven Katz’s easy-going, informative approach to dental practice management and Kelly’s ever-present upbeat attitude are a winning combination. I highly recommend them. You can bank on
it!
Anthony Falciano DDS, MAGD
Oceanside, NY
I thought that after being in my practice for over 35 years that slow decreases in my productivity and growth was normal. I blamed the economy and agreed with my fellow dentists that this was the way of the world and I accepted this as gospel. I developed an accepting attitude and hoped for a miracle.
Instead of letting everything stagnate I decided to be proactive. I hired Smile Potential to regenerate my practice and my way of thinking. They have been successful beyond my greatest hope. Steve and Kelly have brought enthusiasm and joy into my practice. My staff and I feel empowered by the changes they suggested.
No one was more skeptical than I was. I am glad my wife encouraged me to hire Smile Potential. Our Production has tripled in six months and our collections have followed. They have turned a morbid practice into a vital and exciting place to work.
Dr J. S.
General Dentist
Eastern Suffolk County, NY
In over ten years in the dental field, I have attended countless continuing education seminars. Those seminars always seemed to have the same things to say; the same advice, and the same cookie-cutter mentality. Most of the suggestions they gave just didn't fit into our practice. Kelly Fox-Galvagni of Smile Potential really listened and understood our concerns. She has consistently given me practical systems and strategies that are easy to apply.
I never imagined having a practice management consultant tailor a program for our practice. The results have been spectacular!
With the knowledge and experience of Kelly Fox-Galvagni and Dr. Steven Katz, our staff is happier and much more efficient. Our collections are up, and our new patient average per month has tripled. I would recommend Smile Potential to any dental practice in order to increase results in your practice!
Christine McGovern
Office Manager
Melville, NY
In my thirty plus years of private practice and teaching, I’ve come across most of the practice management gurus, consultants, and courses, none of which has helped me more or impressed me as much as Dr. Steve Katz. The greatest, single impact Dr. Katz has had on me and my practice is his ability to identify the positives of my practice and make it better. I was a mentor to Steve over 20 years ago when he was in his residency. Now, he has returned the favor, by instilling in me simple concepts, systems and principals, which enabled me to retire early and comfortably. Thank you Steve!
Dr. Fred Danziger
Charleston, SC
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